01
Reply within one working day
A written reply with the right datasheet attached, the options that fit your market, and an indicative unit price at your volume.
One contact, from first question to shipment.
No account manager relay, no ticket queue. Enquiries are answered by the person who will run your programme, normally within one working day.
Email
sales@xiwarelight.com
WhatsApp / Phone
+86 135 4401 5749
Company
DONGGUAN XIWARE TECHNOLOGIES LTD.
Fl 8, Bldg 12, Changping Jewelry Culture Industrial Park,
Huan Chang Bei Rd, Changping, Dongguan,
Guangdong, China
Fl 8, Bldg 12, Changping Jewelry Culture Industrial Park,
Huan Chang Bei Rd, Changping, Dongguan,
Guangdong, China
Working hours
Mon–Sat, 09:00–18:00 (GMT+8)
Messages outside these hours are answered the next working day.
Messages outside these hours are answered the next working day.
For NDA-protected projects, say so in the first message and a mutual NDA will be sent before any drawings are exchanged.
What happens after you send it.
Three steps, no silence in between.
02
Call or video walkthrough
Optional but usually worth it: a short call to settle the specification, or a live look at the floor and the sphere lab.
03
Datasheet, then a sample
The datasheet for the model you picked, the option matrix showing what can change, and sample timing — before anything is committed.